We schedule your order immediately at the confirmation of your order, orders leave our warehouse within 1-2 days of payment. We will drop you a line via email as soon as your order has left our warehouse.

Please carefully read the following information, including average shipping times:

ANY questions or concerns, please do not hesitate to reach out at contact@leluxelash.com
Please note delivery times may increase around the holidays.

Any import duties or taxes imposed by their country are the responsibility of the customer to pay.

Yes! However, we cannot guarantee your order will absolutely arrive in the above stated timeframes,
because we cannot control the mail. For those rare occasions where the customer has not received an order, we will regard it as “lost in transit” and resend your order.

For UK orders, we will regard orders as lost in transit if you have not received them after 10 business days.

For orders within the EU after 18 business days we will regard it as “lost in transit” and resend your order.

Yes, multiple items in the same order will be shipped together in one package. Please note that orders containing pre-sales or back ordered items wait to ship together when all items are in stock.

Synthetic fiber.

No.

If you take care of them properly, they can be used up to 10 times.

Gently wipe the lash band and lashes with eye makeup remover. Place lashes back on lash tray when you have finished wiping lashes.

• Acrylates copolymer
• Water
• Hydroxyethyl cellulose
• Sodium dehydroacetate
• Monohydrate
• Polyoxyethylenelaurylether